At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. Those in independence, ethics and business conduct at PwC facilitates adherence to ethical standards and promote a culture of integrity within the organisation. Working in this area, you will be responsible for developing and implementing policies and procedures to facilitate compliance with legal and regulatory requirements. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
The US PwC Ethics & Compliance team is looking for a full-time resource to support the Records & Information Management team (RIM) team within Ethics & Compliance. The intent is for the resource to serve as the lead Business Analyst, taking on a range of responsibilities with minimal supervision and working directly with key members of stakeholder groups. This critical role will support the RIM team and its compliance programs, including the following key responsibilities:

• Providing support and addressing inquiries throughout the records review process for Partners and Managing Directors.
• Reviewing records retention exception requests with Risk & Independence (R&I) representatives across the Lines of Service (LoS).
• Collaborating with stakeholders to create and maintain retention schedules tailored to specific LoS and Business Services (BSV) groups.
• Working with Acceleration Center (AC) stakeholders on updating RIM policy and retention schedules.
• Responding to various RIM consultation requests received via the mailbox.
• Driving continuous improvement, partnering with RIM Data Analyst and/or other technology teams by identifying workflow enhancements, automation opportunities, and enhancements to the Records Review System (RRS).
• Coordinating with responsible teams (e.g., data providers of client services’ electronic and hardcopy records) to ensure the prompt disposal of records and preparing reports on disposition progress.
• Managing RIM program-related documentation.

Eligibility / Qualification Required:

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g., refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The following capabilities and skills are considered desirable for this role within the RIM team:

• Background in Project Management Associate level and/or intermediate Business Analysis level.
• Foundational understanding of business analysis and familiarity with Agile Scrum and/or other delivery methodologies such as Waterfall.
• Working knowledge of business process and/or workflow modeling.
• Strong analytical and logical thinking, with the ability to solve problems and propose effective solutions.
• Organized and detail-oriented, with strong time management skills.
• Basic familiarity with Microsoft Teams, SharePoint, Power Query and Power BI with willingness to learn and apply visualization tools as needed.
• Understand the necessity for quality as a risk management issue.
• Adaptable and collaborative mindset, with the ability to work effectively in changing environments and keep leaders informed of progress and outcomes.
• Ability to understand how what we do fits into the larger picture within E&C and the firm.
• Ability to clean and integrate data from a variety of sources.
• Manipulate and analyze data and information under the direction of team leaders.
• Ability to engage productively in a virtual work environment.
• Ability to liaise with staff outside of E&C, including legal areas.
• Capable of proposing new approaches that enhance quality and productivity.
• Self-motivated and capable of working both independently and in a team.
• Effective verbal and written communication skills.
• Proficiency in English, both written and verbal.

Required Experience: At least 2 years of solid and relevant experience in PM or at least 3 years of solid and relevant experience in Business Analysis.
The following capabilities and skills that are considered “a plus”:

• Experience with compliance and RIM responsibilities.
• Familiarity with AI tools such as ChatPwC and/or ChatGPT.

Additional application instructions and requirements:

• Understand the importance of having correct information management.
• Knowledge of Information Security and Data Protection.
• Correct Information Security Management.

General Conditions:

All qualified applicants will receive consideration for employment at PwC without regard to ethnicity; creed; color; religion; national origin; age; disability; neurodiversity; sexual orientation; gender identity or expression; marital; or any other status protected by law. PwC is proud to be an inclusive organization and equal opportunity employer.
Travel Requirements: Not Specified.

How to Apply:

Application instructions are not explicitly provided in the text. Please refer to the original job posting on the PwC website or associated career portals for details on how to apply.
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